Effective Date: 12th December 2024
Welcome to Raaga Foods (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website https://papamasala.in/ and the purchase of our products. By accessing or using our website, you agree to comply with these terms.
1. General Terms
- By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
- We reserve the right to modify these terms at any time. Continued use of the website signifies acceptance of the updated terms.
2. Product Information and Pricing
- We strive to ensure accurate descriptions and pricing of our products. However, errors may occur, and we reserve the right to correct them without prior notice.
- Prices are subject to change without notice. Any discounts or offers may be modified or discontinued at our discretion.
3. Ordering and Payments
- Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
- Payments must be made in full at the time of order placement.
- Once an order is placed, cancellations or modifications may not be possible, depending on the order status.
4. Shipping and Delivery
- We aim to dispatch orders within 4 - 7 business days. Delivery timelines may vary based on location and logistics.
- Shipping charges will be displayed at checkout. Any additional taxes, customs duties, or levies are the customer’s responsibility.
- We are not liable for delays caused by unforeseen circumstances such as natural disasters, strikes, or courier delays.
5. Returns and Refunds
- Returns are accepted only for defective or damaged products. Requests must be made within 2 days of delivery.
- Refunds, if applicable, will be processed within 5 working days after inspection of the returned product.
- Products must be returned in their original packaging and unused condition.
6. User Conduct
- You agree not to misuse our website, including but not limited to hacking, spreading malware, or violating any applicable laws.
- Any content submitted by users, such as reviews, must be lawful and not infringe on third-party rights.
7. Intellectual Property
- All website content, including text, images, logos, and trademarks, is the property of Raaga Foods. Unauthorized use or reproduction is prohibited.
8. Limitation of Liability
- We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability is limited to the amount paid for the specific product in question.
9. Governing Law and Dispute Resolution
- These terms shall be governed by the laws of Telangana state
- Any disputes shall be resolved amicably, failing which they shall be subject to arbitration or the jurisdiction of the courts in Secunderabad, Telangana.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Raaga Foods
1-20-203, Ist Floor, Gokul Nagar, Venkatapuram, Secunderabad - 500015
Email: raaga@papamasala.in
Mobile: +91 7997084825
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.